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Where to find payment attempts
1 out of 1 found helpfulA payment attempt is the try recorded on a payment link, payment page, or checkout session, including the device check. A transaction is the card result in Transaction History.Who can use this. Open the link, page, or checkout you created. The attempts page is reached from that record, not from the left menu.Before you start. You need the link...
Read MoreCheckout API sessions are payments started through the checkout API. A pending payment on this list is not money received. The list is not in the left menu. Transaction History still shows them under the source Checkout API.Who can use this. Open /dashboard/checkout_sessions when your user can reach it. Super admin can open dashboard routes. I...
Read MorePayment Links do not show a fee schedule
0 out of 1 found helpfulThe dashboard does not show a card-rate schedule such as a percent plus a fixed amount. Do not use an old help article as your rate. An integration card can show an activation fee, and the confirm dialog shows that amount before you accept it. Your processing rate belongs to your RapidCents agreement.More steps are in Activate an integration.
Read MoreRecurring Payments does not show a fee schedule
0 out of 1 found helpfulThe dashboard does not show a card-rate schedule such as a percent plus a fixed amount. Do not use an old help article as your rate. An integration card can show an activation fee, and the confirm dialog shows that amount before you accept it. Your processing rate belongs to your RapidCents agreement.More steps are in Activate an integration.
Read MoreInvoices do not show a processing-fee schedule
0 out of 1 found helpfulThe dashboard does not show a card-rate schedule such as a percent plus a fixed amount. Do not use an old help article as your rate. An integration card can show an activation fee, and the confirm dialog shows that amount before you accept it. Your processing rate belongs to your RapidCents agreement.More steps are in Activate an integration.
Read MoreVirtual Terminal does not show a fee schedule
0 out of 1 found helpfulThe dashboard does not show a card-rate schedule such as a percent plus a fixed amount. Do not use an old help article as your rate. An integration card can show an activation fee, and the confirm dialog shows that amount before you accept it. Your processing rate belongs to your RapidCents agreement.More steps are in Activate an integration.
Read MoreTransaction History is the list of card results. Use it to see whether a payment was approved, declined, voided, or refunded.Who can use this. You need the dashboard permission, or super admin. The menu name is Report, then Transaction History. The address is /dashboard/new_transaction_history.Before you start. Stay in the correct business. Th...
Read MoreTransaction History shows the response code and a status such as APPROVAL, voided, refunded, or the code itself. PARTIAL APPROVAL means a terminal approved less than requested. A code you do not recognize is not an approval. Do not invent a second charge until you have searched for an APPROVAL.More steps are in My customer cannot pay.
Read MoreRefunds do not show a fee schedule
1 out of 1 found helpfulThe dashboard does not show a card-rate schedule such as a percent plus a fixed amount. Do not use an old help article as your rate. An integration card can show an activation fee, and the confirm dialog shows that amount before you accept it. Your processing rate belongs to your RapidCents agreement.More steps are in Activate an integration.
Read MoreWhat are the charges with regards to custom domains?
1 out of 1 found helpfulThe dashboard does not show a card-rate schedule such as a percent plus a fixed amount. Do not use an old help article as your rate. An integration card can show an activation fee, and the confirm dialog shows that amount before you accept it. Your processing rate belongs to your RapidCents agreement.More steps are in Activate an integration.
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